Contact Tracer

Location: Statewide, Connecticut US


Requisition Number: Tracer-1

Position Title:

External Description:

AMN Healthcare is seeking full-time employees for the Connecticut State and Regional Community Emergency Response Teams to expand contact tracing programs in an effort to limit the spread of the disease.

Contact tracers reach out to people who have tested positive for COVID-19 to gather information on who they’ve been in contact with during the period when they may have been infectious. Responsibilities include providing individuals with resources and instructions on appropriate next steps.

A contact tracer may be expected to:

  • Place phone calls to newly diagnosed patients
  • Follow a script when interviewing people
  • Ask questions that help someone remember who they’ve been in close contact with
  • Educate contacts on approved protocols to reduce the risk of spread
  • Collect and document necessary information into the State of CT CRM
  • Understand symptoms, infectious periods and treatments
  • Protect patient privacy

Required Qualifications:

  • A minimum of 18 years of age
  • Some college with coursework completed in one or more of the following:
  • Sociology, Nursing, Public Administration, Public Health, or Political Science
  • Resident of CT or enrolled in a CT college/university
  • Access to a computer, cell phone, and WiFi (You will be provided a phone number via an app on your phone so you will NOT have to use your personal number to make calls.)

Preferred Qualifications:

  • Proficiency in languages other than English is a strong plus (especially Spanish, Portuguese, Haitian-Creole, and Mandarin)
  • Bachelors Degree
  • Delivery of human services
  • Experience in a high-volume call environment

Job Type: Full-time

Remote - Work from home position

City: Statewide

State: Connecticut

Community / Marketing Title: Contact Tracer

Company Profile:

EEO Employer Verbiage:

Location_formattedLocationLong: Statewide, Connecticut US

Job Number: 21508